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FAQ

Grillaholics Grill Mats

Q.  How should I clean my Grillaholics Grill Mat?
A.  It is recommended to clean the Grillaholics Grill Mat with warm, soapy water before use. After using the mat on the grill, it can be cleaned using a sponge and warm, soapy water. Do not use any abrasive cleaning tools as they may damage the mat. The Grillaholics Grill Mat is also dishwasher safe and can be placed on the top rack of the dishwasher to be cleaned.

Q.  What is the maximum temperature at which the Grillaholics Grill Mat can be used? What happens if that temperature is exceeded?
A.  The Grillaholics Grill Mat can be used at temperatures up to 500 degrees Fahrenheit. Temperatures exceeding 500 degrees can deteriorate and break down the mat.

Q.  When should I place the Grillaholics Grill Mat on the grill? Does my grill need to be pre-heated?
A.  The Grillaholics Grill Mat takes very little time to heat up. On a gas grill, you can place the grill mat on the grill when you turn it on, or after it has reached a desired temperature. For charcoal or wood burning grills, it is recommended to place the grill mat on the grill after coals have reached an ember to avoid damaging the mat with direct flames and unpredictable temperatures.

Q.  Is there a specific side of the Grillaholics Grill Mat that should lay on the grill?
A.  Either side of the Grillaholics Grill Mat can be used to grill. In fact, both sides can be used to maximize the useful benefits of the Grillaholics Grill Mat.

Q.  How should I store my Grillaholics Grill Mat?
A.  It is recommended that the Grillaholics Grill May be stored flat to optimize its useful life. It can be stored rolled, but may retain a slight curl in the surface of the mat. Most importantly, do not fold or crease the Grillaholics Grill Mat as it can damage your mat.

Q.  Is the Grillaholics Grill Mat FDA approved?
A.  Yes, the Grillaholics Grill Mat is made from FDA approved material. It is made of 100% non-stick polytetrafluoroethylene (PTFE) coated fabric and is PFOA free.

Q.  What if the Grillaholics Grill Mat is too large for my grilling surface?
A.  The Grillaholics Grill Mat can be cut to the desired size of your grilling surface.

Q.  Could you use the Grillaholics Grill Mat to bake a pizza in the oven so the ingredients don't fall through the oven rack?
A.  Yes! In fact the Grillaholics Grill Mat conveniently doubles as a non-stick mat for the oven and can be used to bake pizza, cookies, and more (temperatures not to exceed 500 degrees Fahrenheit).

Q.  When using the Grillaholics Grill Mat, do you still get grill marks on your food?
A.  Grilling on the Grillaholics Grill Mat does allow grill marks to come through on your food. Results vary based on food, temperature, and duration.

Q.  Can the Grillaholics Grill Mat be used on a panini maker?
A.  The Grillaholics Grill Mat can be cut to fit and used with any heating surface as long it does not come into contact with direct flames or exceed temperature of 500 degrees Fahrenheit.

Grillaholics Stuffed Burger Press

Q.  What is the Grillaholics Stuffed Burger Press made of? Can it be washed in the dishwasher? 
A.  The Grillaholics Stuffed Burger Press is made of heavy duty, nonstick, BPA-Free plastic, which is completely dishwasher safe.

Q.  What size burgers does the Grillaholics Stuffed Burger Press make? Does it only make stuffed hamburgers?
A.  The burgers made by the Grillaholics Stuffed Burger Press are approximately 4" in diameter, and depending on your preferred thickness, you can add as much or as little meat as you would like. The Grillaholics Stuffed Burger Press is designed with stuffed burgers in mind, but can also just be used to make perfectly flat, perfectly shaped, regular patties as well.

Q.  How much meat should I use to make my stuffed burgers with the Grillaholics Stuffed Burger Press?
A.  For best results, we recommend using about a 1/2 lb of meat for stuffed burgers.  If you prefer smaller burgers, you can certainly use less, but you have a higher chance of your stuffed burger becoming unsealed while cooking.

Q.  What should I do if my meat is sticking to my Grillaholics Stuffed Burger Press?
A.  While the Grillaholics Stuffed Burger Press is made of nonstick materials, some ground meats (especially those lower in fat, like turkey), can slightly stick.  To solve this, we recommend rubbing a bit of olive oil around the bottom and sides of the burger press.

Grillaholics Grill Tools

Q.  What are the Grillaholics Grill Tools made of? Are they dishwasher safe? How large are the grill tools?
A.  The Grillaholics Grill Tools are made from professional grade, heavy duty stainless-steel, with long, non-slip plastic grips, which means they are dishwasher safe. Each of the tools is approximately 16" long.

Q.  Do the Grillaholics Grill Tools come with a storage case?
A.  While the Grillaholics Grill Tools do not come with a storage case, each tool has a hanging loop at the end.

Q.  Are these dishwasher safe? 
A.  Yes, just make sure to hang them to dry because water can get stuck up inside the handles.

Grillaholics Meat Claws

Q.  What are the Grillaholics Meat Claws made of? Are they dishwasher safe?
A.  The Grillaholics Meat Claws are made of heavy duty, BPA-Free plastic, that allows them to be heat resistant up to 450 degrees Fahrenheit.  They are dishwasher safe.

Q.  Are the Grillaholics Meat Claws only for shredding meat?
A.  While the main purpose of the Grillaholics Meat Claws is shredding meat (pork, chicken, etc.), they have several other purposes.  Because they are heat resistant, the Grillaholics Meat Claws are the perfect tool for lifting entire hot slabs of meat (directly out of a smoker, for example), and transporting them to another surface for shredding.  They can even be used to toss a salad easily.

Q.  I am having troubles shredding my meat using the Grillaholics Meat Claws.  Any recommendations?
A.  If you are having trouble shredding your meat while using the Grillaholics Meat Claws, there could be several factors at play.  Firstly, how you cook your meat will determine how difficult the meat is to shred.  The more tender your meat is, the easier it will be to shred.  Secondly, the way that you hold the meat claws can make all of the difference.  We have found that the best way to hold the Grillaholics Meat Claws is using an overhand grip.  Then, rather than using both claws to shred simultaneously, use one claw to stabilize the piece of meat you wish to shred, and then use the other hand to shred. 

Grillaholics Grill Basket

Q. Can I use this in the oven?
A.  
Yes, the Grill Basket is oven safe!

Q. How do you clean the Grill Basket?
A. 
The Grill Basket is dishwasher safe! You may also soak it in warm soapy water. For foods that may have stuck to the Grill Basket, an abrasive pad may be used.

Grillaholics Smoker Box

Q. Can I use this inside the oven?
A.  
Unless you have a proper ventilation system, we would not encourage the use of the Smoker Box in an indoor oven because of the smoke it will create. The Smoker Box was intended for outdoor use only.

Grillaholics BBQ Thermometer

Q. Can I wash the probe?
A. 
No. The probe is not waterproof and should not be submerged under water, as it will likely break the product.

Q. Can I keep the probe in the grill while it's cooking or will it overheat?
A. 
Yes! It is designed to withstand heat. Be careful not to get it wet, it will damage the probe.

Grillaholics Grill Gloves

Q. Are these dishwasher safe?
A.  No, these gloves are not waterproof and should not be put in the dishwasher.